1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. This includes:

Names and Contact Data (email address, phone number)
Property address for survey and installation purposes

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use your information to:

Fulfill and manage your orders and installations.
Send administrative information to you regarding your quote, contract, or guarantee.
Request feedback and contact you about your experience with our team.

3. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services (such as registering your installation with FENSA/CERTASS for compliance certificates), or to fulfill business obligations.

4. Cookies and Similar Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse all or some browser cookies, but this may affect how our website functions.

5. How Long We Keep Your Information

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law (e.g., for accounting or legal requirements, or for the duration of your 10-year product guarantee).

6. Your Privacy Rights

Depending on your location (e.g., under the UK GDPR), you have rights that allow you greater access to and control over your personal information, including the right to request access, rectification, or erasure of your personal data.

7. Contact Us

If you have questions or comments about this notice, you may email us at info@rightwaywindows.com or by post to:

Right Way Windows & Doors
Perkin House, 82 Grattan Road
Bradford BD1 2LU

Privacy Policy